General Jackson’s Return Policy

     We will exchange any merchandise that does not fit properly and is returned to us in the same condition that you received it in. However, you must pay return shipping costs to us and back to you.

    Merchandise can be returned within 30 days of purchase date with receipt. All returned merchandise must be in original condition along with packaging (example: warranty information, instructions, box, etc.)

    The following items cannot be returned or exchanged:

  • Custom orders made to your specifications (i.e. name tapes, class A name plates, dog tags, etc.)
  • Underwear
  • Washed or worn items
  • Shined or worn boots

In the event that you need to return or exchange an item, please send it back to us along with a copy of your receipt, your name, address, phone number, credit card number with expiration date, and a brief description of what size you would like us to ship to you.


If you have any other questions please call us (910) 868-1806


Ship item back to us at:


General Jackson’s

Attn: Mail Order Returns

6207 Yadkin Rd.

Fayetteville, NC   28303

Site Info
Customer Service
Company Info
Account Info